Job Description

Are you looking to find a job where you can balance your problem-solving with your love for detailed, routine work? If so, you are the person we're looking for to help us process property tax refunds for clients! You thrive in the details, do not give up until an issue is resolved. You also love a great organizational system. You can follow an established process, but also know when to escalate an issue. And you make sure that the issue gets resolved. Clients can wait years to get their money back from the government. You understand their frustrations and do everything you can to ensure that they get their refund as quickly as possible. While we are a law firm, we greatly respect the skills of our accounting professionals. This role is a great balance between using your bookkeeping and administrative skills. We help people save more and stress less. You want to be part of a team that: Solves The Client’s Problem, Is Results Driven, Not Effort Driven, Focuses on Solutions, Puts Team First, Is Responsible, and Has Integrity. Who We’re Looking For: This position is responsible for managing specialized work efficiently, with confidence and competence. This work is based on established standards, guidelines, and procedures. The person in this role needs to be precise, consistent, and patient, with a willingness to prioritize one task at a time. Work in this role tends to be stable, based on existing people relationships and well-defined processes. Someone in this role will build job knowledge and competency through structured, step-by-step training and positive, supportive coaching from management and peers to become a valued technical expert. They are expected to communicate with others based on the expertise and procedures they develop within the role. To ensure success, this role requires consistent, error-free work based on defined regulations and standards. This role promotes steady, methodical work, so that tasks can be completed accurately and on time. Responsibilities: • Process incoming refund checks: You will stay organized and maintain impeccable records on where each refund check is in the process. You will make sure that you have all the proper documentation to deposit the check, make the deposit, and disburse funds to both the client and the fees due to our firm. We have a process in place to get these refunds processed. Your job is to use technology and our processes to reissue these checks to clients within 10 business days. • Develop Treasurer relationships: Sometimes the Treasurer needs more information before issuing a refund check. You will be responsible for gathering, submitting, and following up on refund applications and any missing refund checks. • Escalate refund issues: Most refunds are routine and fit into our standard process. But some are more complicated. You may not know all of the answers, but you will stay organized and relentlessly follow up with your superiors until you get these checks out to clients. You’ll be able to handle more of these independently over time. • Other accounting responsibilities: You will invoice all tax refunds, issue payments to clients, and process our legal fees. You will also be responsible for creating, maintaining, and updating client information in various software platforms. Other responsibilities include: making deposits, issuing account credits, generating billing spreadsheets for condo clients, and assisting our bookkeeper with bookkeeping responsibilities. Qualifications: • Process-oriented. You like following a plan, staying organized, and keeping impeccable notes along the way. • Ability to escalate issues and manage a process through resolution. • A dependable and reliable team player. Demonstrated ability to collaborate with coworkers and government agencies. • 2-5 years of bookkeeping, accounting, or legal administrative support • Required: Proficiency in Microsoft Office Suite (especially Excel) and comfort in learning new technology platforms. • Experience with QuickBooks and/or TABS (Trust accounting software), and Microsoft Teams is a plus! Applicants must live in or be within commuting distance of Des Plaines and be authorized to work in the US to be considered for the position. About Company: We are an innovative and prominent real estate tax firm that assists businesses, community associations, and homeowners throughout Illinois in reducing their property taxes. We have a team of nearly 30 experienced attorneys, valuation analysts, and administrative staff who go above and beyond to obtain the lowest taxes possible for every client. Elliott & Associates Attorneys, PLLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to this position, I certify that all information represented is accurate and contains no material omissions.

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