Job Description

Description Our client, named to FORTUNE's World's Most Admired Companies and a Fortune 100 Best Companies to Work For, is hiring a Business Analyst II to join their ATI Salesforce Competency Center. This role bridges business needs and technical solutions by documenting functional processes and identifying opportunities to improve them in collaboration with Business Technology (BT). What You'll Do + Analyze and refine business requests, creating solutions aligned with business strategies. + Independently gather and document business requirements for various projects. + Collaborate with stakeholders across all levels to translate needs into business documentation. + Partner with technical teams to understand platform capabilities and their impact on processes. + Use tools like usability journeys and templates to illustrate future-state functionality. + Maintain a strong functional understanding of supported Salesforce platform features. + Support process improvements and automation initiatives. + Facilitate discussions, manage stakeholder relationships, and ensure alignment on requirements. + Use data visualization tools (Power BI, Tableau) and SQL for insights and analysis. + Communicate with impacted teams and ensure excellent customer service across internal and external groups. Requirements + AA degree, certification, or equivalent experience. + 2+ years' experience in a business functional area and 3+ years with business applications. + Proficiency in MS Office Suite and complete SDLC experience. + Experience with enterprise applications and Salesforce functional knowledge. + Strong communication skills with both technical and non-technical stakeholders. + Ability to document complex business processes and translate them into functional requirements. + Skilled in creating process flow diagrams, test plans, and fit/gap analyses. + Ability to prioritize, problem-solve, and execute project tasks independently or with guidance. + Knowledge of business systems, software development lifecycle, and writing SQL queries. + Experience with training, documentation, and conducting effective meetings. This is an exciting opportunity to join a team focused on business transformation through Salesforce innovation. Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work,

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