CALL CENTER AGENT - Remote Job at Get It - Executive, Biloxi, MS

ei84WHQ0M2V5a1dUWEQrVkxPdUhjdllUUlE9PQ==
  • Get It - Executive
  • Biloxi, MS

Job Description

Are you a customer-focused professional looking for a dynamic role in a fast-paced healthcare environment? We're seeking a Call Center Agent to join our team and provide exceptional support to patients and caregivers.

What You'll Do:
Answer and manage high-volume inbound calls with professionalism and efficiency.
Assist patients and caregivers with inquiries, providing accurate information and guidance.
Direct patient requests to the appropriate clinical staff in a timely manner.
Accurately enter and update patient information in the electronic health records (EHR) system.
Identify and escalate complex issues to the Call Center Team Lead or Manager as needed.
Stay informed about provider schedules, clinic updates, and office protocols.
Perform other administrative tasks as assigned.

What We're Looking For:
Education: High School Diploma or equivalent required.
Experience: 1-2 years of experience in medical office administration preferred.
Ability to work efficiently in a fast-paced environment with frequent interruptions.
Strong problem-solving skills with the ability to analyze data and resolve issues.
Self-motivated with excellent time management and organizational skills.
Knowledge of medical terminology, health insurance processes, and medical billing is a plus.
Experience with medical scheduling and billing systems preferred.
Exceptional customer service, interpersonal, and communication skills.

Proficiency in electronic record systems and strong data entry skills (minimum typing speed of 45 WPM).
If you're passionate about helping others and thrive in a customer service role, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 13.00 17.00 Per Hour

Job Tags

Hourly pay, Full time, Work at office, Remote work,

Similar Jobs

NavitsPartners

Correctional Registered Nurse - CRN 25-34241 Job at NavitsPartners

Job Title Registered Nurse (RN) Correctional Health Specialty Correctional Nursing Shift & Schedule Mid Shift: 5x8-Hour Schedule Hours: 14:00 22:00 Block Scheduling: Not Available Contract Duration ~2652 Weeks Job Overview A state-operated... 

Climate Engineering Companies

Service Writer Job at Climate Engineering Companies

 ...essential. Effective time management skills. Must pass a pre-employment physical and drug screen. Benefits ~ Competitive Medical & Vision ~ Company-paid Dental ~ Company-paid Disability and Life Insurance ~ Savings Plan ~401k Match Full-time... 

NP Now

Pediatric Neurologist Job at NP Now

 ...Big and entrepreneurial Texas non-profit Health System seeks a Neurologist to work in San Antonio, TX ! Join 800 Physicians! H1B ****@*****.*** -(***) ***-**** Come make a difference within a growing team of providers that focus to enhance the lives they... 

Apple Roofing

Production Runner Job at Apple Roofing

 ...Roofing, our purpose isBuilding a SweeterExperienceand our Production Runners play a key role in making that happen on job sites every...  ...in accordance withcompany policies and safety standards~ Assistwith basic site oversight and support production team needs as... 

Piggly Wiggly

Cashiers Job at Piggly Wiggly

 ...Responsibilities include: -Handling cash transactions with customers -Scanning goods...  ...Requirements: -Strong communication and time management skills -Customer satisfaction...  ...mathematical skills This position is part-time with comparable pay. Random Drug Testing...