Job Description

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country. At GDIT, IT engineering support is not just a singular part of our mission—it connects every one of us because it’s embedded into every aspect of what we do.

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Systems Engineer joining our team to support the Department of State contract as a member of our Citrix operations team.

At GDIT, people are our differentiator. As a Systems Engineer supporting the Department of State IRM program, you will be trusted to lead a high visibility team that delivers an essential service to our client. In this role, a typical day will include:

Work as Citrix team member in deployment, configuration and maintenance of Citrix systems and infrastructure. Develops technical solutions for the management of networks, software, hardware, configurations, and architectures. As a team member, you will need experience and knowledge in the following:

• Experience with Citrix Virtual Apps and Desktops v7.15 and later, Citrix Provisioning Services, Citrix NetScaler/ADC.
• Design, test, and deploy systems in Citrix Virtual Application and Desktops environment in the traditional and cloud environments.
• Independently provides technical interpretation and solutions in the management of networks, software, hardware, configurations, and architectures.
• Troubleshoots system hardware and software specific issues.
• Performs software installations and upgrades to operating systems and layered software packages.
• Monitors and tunes the system to achieve optimum performance levels.
• Ensures server data integrity by implementing standard software and hardware solutions.
• Independently ensures data/media recoverability by following a schedule of system backups and database archive operations.
• Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Ensures that performance and security of servers meet the needs of network users.
• Applies practical knowledge of job area typically obtained through advanced education and work experience.
• May evaluate existing systems and assist with planning long-term strategies.
• Provides troubleshooting support for system hardware and software issues that are highly complex in scope.
• Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
• Provides guidance to less experienced personnel on workstation/server data integrity by implementing standard software and hardware solutions.
• Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Ensures that performance and security of computers meet the needs of network users. Uses extensive independent judgement and is unsupervised.
• Recognized subject matter expert in job area typically through advanced education and work experience. Manages large projects with limited oversight from manager.
• Evaluates and assesses existing systems and plans long-term strategies.
• May coach and review the work of less-experienced professionals.

DESIRED QUALIFICATIONS:

• An IT (or similar) based bachelor’s degree or equivalent work experience 
• 8+ years of experience in IT Support Operations
• 4 years if Citrix administration experience
• Experience in Azure cloud technologies and services
• Implementation and support of Microsoft 365 in Citrix Virtual Application and Desktops environment 
• Citrix Certified Professional Virtualization (CCP-V) preferred
• Azure Cloud Administrator certification desired
• Active Top-Secret clearance

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

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