Job Description

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

Assists with special projects and general operations of the assigned area, to gain business knowledge and prepare for a future career at Parkland Health

Minimum Specifications

Education

• Must be enrolled in a related undergraduate degree program at an accredited university, with a minimum of 90 credit hours: or
• Must be enrolled in a related graduate degree program at an accredited university.
• Must have a minimum 3.0 GPA

Skills or Special Abilities

• Ability to work well within a team, building effective relationships with colleagues, patients, and staff in a healthcare setting and provide excellent customer service.
• Strong verbal and written communication to convey information clearly and effectively in meetings, documentation, and reports
• Ability to manage multiple tasks, prioritize effectively, and maintain organization in both administrative duties and event planning.
• Ability to analyze processes, identify inefficiencies, and propose solutions for improved workflow and efficiency.

Responsibilities

• Assist in collecting, managing, organizing, and entering data into spreadsheets or databases with accuracy and attention to detail. 
• Generate charts and graphs to visually represent data findings for presentations and team reports summarizing key metrics supporting decision making processes.
• Plan and allocate time efficiently to meet project deadlines and milestones, demonstrating the ability to balance various responsibilities within the internship. 
• Help coordinate team activities, schedules, and resources to support smooth project execution, utilizing strong organizational skills to keep tasks on track.
• Assist in planning and organizing events, such as team meetings, workshops, or recognition ceremonies, by coordinating logistics, preparing materials, and ensuring everything is ready for the event.
• Demonstrate empathy in resolving minor conflicts or addressing patient needs, ensuring a patient-centered approach to care.

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.

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