Computer Operator | Full Time Job at Henry Ford Health, Rochester Hills, MI

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  • Henry Ford Health
  • Rochester Hills, MI

Job Description

General Summary

As a Computer Operator this position will be responsible for monitoring the activities of a large-scale data center. His or her responsibilities will range from performing first response to system failures/problems to investigating and resolving operational issues across a variety of computing environments including online and batch applications. This position may include off shift hours, weekends, and holidays.

Principle Duties And Responsibilities

  • Take predetermined corrective action to restore service for HFHS clients.
  • Restart jobs, restore files, recreate reports, and resolve system issues.
  • Process third party remittance files via Web or Intranet connections
  • Monitor work schedules to help ensure timely completion of batch jobs.
  • Process visitors to the Data Center to safeguard the integrity of data/equipment.
  • Review and install modifications to the environment following established Change Management standards and practices.
  • Configure Microsoft Print Server queues for HFHS clients.
  • Configure LRS Output Management for Epic EMR software.
  • Triage all printing issues and take corrective action or refer as needed.
  • Review Internet bandwidth usage for compliance to HFHS policies and standards
  • Create formal recommendations for process improvements.
  • Writes, maintains, and publishes operational documentation.

Education/Experience Required

  • High School Diploma or G.E.D. equivalent required.
  • Ability to work nights, weekends, and holidays when required.
  • Associates Degree (IT related field) preferred.
  • Three plus (3+) years of IT experience preferred.
  • Microsoft Print Server experience preferred.
  • LRS Enterprise Output Server experience preferred.
  • ITIL certifications preferred.
  • LRS/Microsoft Print Server Software preferred.
  • WCC (AutoSys) Software preferred. IBM JCL, Utilities and supporting third party software preferred.
  • UNIX and Windows commands and Utilities preferred.

Additional Information

  • Organization: Corporate Services
  • Department: Infras Operations
  • Shift: Evening Job
  • Union Code: Not Applicable

Job Tags

Holiday work, Full time, Shift work, Night shift, Afternoon shift,

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