Serves as the “face” of IGT to customers as the single point of contact call center and ensures both internal and external customer satisfaction. Works in a 24x7x365 centralized NOC accountable for Event monitoring and live Game and system configuration on a high volume of games and systems across North America. The Computer Operator II is responsible for monitoring and reporting on progressive system game and system level issues and for any configuration change that may occur. You will be required to correctly and accurately note any game installation and removal, along with any variety of configuration changes according to approved internal controls and jurisdictional gaming regulations.
Additionally, the Computer Operator II will:
• Has the ability to complete the MegaJackpot responsibilities up to and including the presentation of the Initial Payment
• Exhibit ownership over the Configuration Operations workload
• Begin to work Cross functionally with engineering on application software/hardware and Infrastructure issues related game and system startup/shutdown
• All other Computer Operator I duties as required
High School diploma or equivalent
Must be 21 years of age and must be able to obtain a gaming card/license
Familiarity with Microsoft Office Suite
1 year Experience with Service Desk, call center, or customer service positions
ITIL Foundations preferred
What will put you ahead:
Other experience with networking, troubleshooting, and complex software applications preferred.
Able to type 35 WPM
Experience with SAP, Salesforce, Adobe, Doc U Sign and/or ACD systems preferred.
Bi-lingual Spanish English preferred
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
#LI-KG1
...time DISHWASHER positions. Location : Nemours Children's Hospital - 6535 Nemours Parkway, Orlando, FL 32827. Note: online... ...shifts. Further details upon interview. Requirement : No experience required. Must be able to push, pull, or lift up to 50 lbs....
GIS SpecialistID:AMS-035Location:JacksonProgram:ACEWage/Hr:$20.52Hours/Week:24Minimum Age:55*Disclaimer: This is not a federal position. This role is offered through a partnership agreement and does not constitute an NRCS hiring action.This position is a non-federal role...
...University (MSW). Be trained and credentialed, and demonstrate competence in the specialized evidence-based practice. Pass a fingerprint-based criminal background check and applicable HHSC registry checks. Applicant must possess a Master's Degree in either...
...respect, responsibility, and clinical excellence.**Title:** IRB Coordinator**Facility:** BayCare Systems Office (Hybrid)**... ...Match and additional yearly contribution+ Annual performance appraisals and team award bonus+ Family resources and wellness opportunities...
...-site in Columbia, SC. Our direct client has an opening for a Helpdesk Analyst rec 10944-1 This position is up to 12 months, with the... ...solutions or troubleshoot problems Offer great deskside and remote support to the STO workforce Assist with documentation and...