Customer Service Job at GritR Sports, North Richland Hills, TX

eVBrVnM0VGV5MDJjWGorWUoreURjdlFTUnc9PQ==
  • GritR Sports
  • North Richland Hills, TX

Job Description

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by fielding inquiries, processing orders, verifying payment information and preventing fraud.


The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Experience/interest with Firearms and outdoor sports is a plus!

Compensation: $18.00/hr
Schedule:  Monday- Friday 10am - 6pm.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • Previous experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills



 

About GritR Sports:

GritR Sports is a Outdoor and sporting goods retailer dedicated to providing outstanding customer service and experience to every client.

Our employees enjoy a work culture that promotes team work, autonomy and ability to grow.

GritR Sports benefits include both Paid and Unpaid Time Off, Insurance: Health, Dental and Vision, a 401(K), profit share bonus, and various employment perks.

Employees can also take advantage of a casual dress code, monthly engagement activities and events, and internal job openings for advancements.

Job Tags

Full time, Casual work, Work at office, Monday to Friday,

Similar Jobs

Radiant Plumbing and Air Conditioning

Residential Service Plumber Job at Radiant Plumbing and Air Conditioning

About Radiant Plumbing & Air Conditioning: Since 2010, Radiant Plumbing & Air Conditioning has been a trusted name in San Antonio, known for our innovative approach, exceptional service, and unwavering commitment to customer satisfaction. Our unique brand and creative...

Music Service

Casino Cashier Job at Music Service

 ...at Cashout Casino 1153 Lincoln Ave SW in Huron SD. This is Part Time with opportunity to become full time. Newly remodeled location...  ...someone that is outgoing and great with people! Serve drinks, cash lottery tickets. Must be able to work weekends. Benefits for... 

Soar Transportation Group

Extended Coverage Fleet Manager Job at Soar Transportation Group

 ...Afterhours Extended Coverage Fleet Manager. Shift is 5 pm - 5 am; 3 nights a week and 6 hours 1 night a week. The ECT Member position is a dynamic role that requires a reliable self-starter with a background in customer service, transportation, or other high stress... 

Watco

Assistant Technology Mechanic - Houston, TX Job at Watco

 ...trainers Leadership and development programs offered through Watco University Career advancement opportunities The Assistant Technology Mechanic plays a vital role in ensuring the reliability and performance of electrical equipment through routine inspections,... 

Pittsburgh CLO

Music Assistant Paid Internship Job at Pittsburgh CLO

 ...preservation, creation and promotion of the American musical theater art form, the furnishing of arts education and providing outreach...  ...acollege-agedstudentto serve as its MusicAssistantInternship . Description: Assistsmusic directors and music arrangers...