Job Description

DMLSS AOR-2 Manager

Department: DMLSS AOR-2 Manager
Location: SAN ANTONIO, TX

NIKA is hiring for a DMLSS AOR Manager who will provide support services to the DHA DMLS/LogiCole Program Manager and coordinate directly with DHA to support all DHA activities. This Manager will support AOR-2 and be based out of San Antonio, TX or remote from your home base.
Named a Top Workplace by the Washington Post, NIKA is a well-established company that is focused on growth within an entrepreneurial environment. We work with governments to operate and manage their real property. Our operations management, engineering, and project management services provide our customers with the value and expertise to ensure operational readiness for complex and mission-critical facilities.

Position Roles and Responsibilities

Support the DHA DMLSS/LogiCole Program Manager and coordinate directly with DHA to support all AOR activities.

The AOR Manager shall coordinate all site visits with MTF staff personnel to include scheduling and conducting teleconferences prior to each visit.

The AOR Manager shall perform DMLSS inspection and analysis, coordinate with DHA to develop and implement measures and plans to improve DMLSS utilization and data quality, submit trip reports and manage local DSS within the respective, provide monthly assessment reports on issues, concerns, staff, and status of DMLSS improvements.

Provide comprehensive on-site transition assistance and business process conversions to DHA, MTF Facility Management staff and DSS Contract Staff

Coordinate and perform site visits to MTFs based upon the initial preliminary assessments, development of work plan and schedule, and one or more of the following: site requests, DHA or other requests, known DMLSS FM utilization problems and/or personnel turnover.

The (Contractor) shall provide written trip reports and a quantitative evaluation of MTF DMLSS-FM within 5 days of completion of a site visit.

A final copy of trip reports and inspections shall be furnished to DHA and MTF staff

Perform remote and onsite inspections, performance analysis, metrics, and quality assurance analysis based on DHA and DMLSS fundamentals business processes and practices utilizing metrics, Business Objects, and other applicable analysis tools to evaluate, identify, and report non-compliant DMLSS modules.

Contractor shall meet with DHA POC and Facility Management staff to provide a full report with description of non-compliance, findings, course of action to correct deficiencies, provide tools to accomplish task and to improve overall performance and data quality

Provide support to DHA in the planning, development, management of training material, classroom training program, and web-based training seminars to ensure MTF staff and DMLSS Database Sustainment Specialists are fully trained and capable of performing their DMLSS duties or tasks

Ensure all new DSS employees attend a DMLSS-FM Basic course at a designated location provided by DHA

Coordinate performance work sessions with al FM staff to ensure continuous DMLSS implementation and improvement in the overall DMLSS performance addressed in the final site visits assessment or known issues throughout the DHA and MTFs

Provide on-site DHA business-process conversion assistance as requested. Contractor must identify and evaluate efficiency of business processes related to the DMLSS application and work with the MTF Facility Management staff to implement effective automated processes

Implement on-site or remote data management at the direction of DHA with MTF coordination

Develop, update, assist, and manage comprehensive Business Objects reports to support site and DMLSS-FM utilization

Perform annual performance evaluation of DSS and upon request of known issues with DSS specialists

Attend various working groups and committees; provide meeting minutes

Perform other duties as assigned

Incumbent required to travel up to 30% of the time

Position Requirements

Minimum of five (5) years DMLSS-FM experience

Working knowledge of DoD administrative policies, regulations, precedents and planning guidelines, and processes; knowledge of DoD program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating the effectiveness of program accomplishments; knowledge of relationships with other

Services programs impacting DHA goals and objectives

Ability to obtain and maintain a Clearance Access Card (CAC)

Possess excellent communication skills, both verbal and nonverbal

Exceptional attention to detail, time management, and organizational skills

Must be able to demonstrate effective decision-making abilities

Possess the ability to analyze information, interpret results, and problem-solving

Customer service oriented

The ability to work confidently in a results-oriented environment

Preferred Skills

Working knowledge, familiarity, or background in medical facilities management is desirable

Strong working knowledge of Microsoft Office, Smartsheet, Microsoft Project, or other project management solution to manage projects

College degree preferred but not required

NIKA provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, NIKA takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

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