Job Description

The Fleet Service Manager serves as the primary contact for all warehouse mobile equipment, including forklifts and powered industrial trucks used in warehouses, factories, and distribution centers. This role is responsible for inspecting, diagnosing, repairing, and maintaining diesel engines and related equipment, performing routine maintenance, and replacing defective or worn parts. The position involves supervising GM/UAW and third-party mechanics, ensuring work meets client expectations, and maintaining safety standards. Work conditions may include exposure to outdoor weather, noise, dust, oil, and industrial lubricants in a truck shop environment.

Job Responsibilities

• Safety reporting and compliance
• Parts ordering – monthly billing and reconciliation
• Inventory verification, utilization, right-sizing and control
• Asset management (disposals, transfers, purchasing and modifications)
• PM compliance based on OEM/GM standards
• Work prioritization and scheduling for all mechanics (GM/Third Party)
• Perform and maintain work place organization (5S).
• Audit operations and compile reports on customer satisfaction, overall equipment effectiveness (OEE), and Key Performance Indicators (KPI’s), process improvements, cost reductions and similar “best practice” quality initiatives. 

Qualifications

• Associate’s Degree in Maintenance Management or related curriculum or equivalent experience. Certification by recognized professional bodies preferred (SRMP, AFE etc.) and by one or more mobile equipment OEM (Hyster, Yale, Gator, etc.). Coursework indicating advanced professional development
• Minimum of 5-7 years of relevant technical experience as Facility Manager, Maintenance Supervisor, Planner/Scheduler
• Knowledge of integrated facility operations and systems maintenance in engineering/research or manufacturing environment, with significant responsibility for customer relations.
• Experience and proficiency with IWMS/CMMS in large scale, technical operations and all aspects of process design, system administration and user training and development.
• Administrative experience related to operations management, including budgeting, staff supervision, safety, work planning, scheduling and logistics. 

Education

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