Front Desk Hotel Receptionist Job at Grayling Super 8, Grayling, MI

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  • Grayling Super 8
  • Grayling, MI

Job Description

Front Desk Hotel Receptionist Location Grayling, MI :

The Front Desk Receptionist is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. We are looking for someone who can work 3pm-11pm 4 days a week, including weekends.

Responsibilities

  • Greet and register incoming guests.
  • Process guest folios and collect payment for in-house and departing guests.
  • Administer and manage cash handling responsibilities.
  • Handle guest requests and concerns promptly and with courtesy.
  • Assist guests with any inquiries regarding local entertainment, restaurants or transportation.
  • Maintain efficient and effective flow of information with guests and all internal departments.
  • Handle additional duties as needed by guests or management.

Requirements

  • High school diploma or equivalent required.
  • Hotel and Customer Service experience preferred.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations for the entire shift.
  • Computer experience required.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to establish and maintain effective working relationships with associates, customers and guests.
  • Command of the English language both written and verbal.

Benefits

  • 401k Program (w/ company match & profit sharing)
  • Employee Assistance Program
  • Company wide discounts on propane, fuel, convenience store merchandise, hotel stays, and more!'

Job Type: Part-time

Pay: From $12.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Employee discount

Schedule:

  • 8 hour shift
  • Weekends as needed

Application Question(s):

  • Are you available to work 3pm to 11pm 4 days a week (including weekends)?

Work Location: In person

Job Tags

Hourly pay, Part time, Local area, Shift work,

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