Guest Services Agent Job at Pineapple Hospitality, San Francisco, CA

emZ3WHY0M2F3MHlmV2p5ZUorS0RkUE1VUUE9PQ==
  • Pineapple Hospitality
  • San Francisco, CA

Job Description

Guest Services Agent

Department:

Front Desk

Location:

San Francisco, CA

Salary:

$27.06 - $27.06 Per Hour

Employee Type:

Full Time

To quick apply to this position, text SP4076 to (425) 961-9911

Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.

Who we’re looking for:

GUEST SERVICES AGENT

We’re about the friendliest company you’ll ever come across—and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.

What to expect:

Here are a few things that will make your days full and rewarding:

  1. Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
  2. Assist arriving and departing guests with their luggage to and from guest rooms.
  3. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.
  4. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.

Your experience and qualifications:

  1. High School Diploma or equivalent.
  2. Three to six months related experience preferred.
  3. Working knowledge of Microsoft Windows and Office.
  4. Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
  5. Ability to quickly assess situations and create effective resolutions to problems.
  6. Possess a passion to provide excellent customer service.
  7. Must be able to work minimum 2 night shifts.

Why us?

As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:

  • Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
  • Hotel discounts
  • Food & Beverage discounts
  • Learning & growth opportunities
  • Special events & celebrations

Pay: $27.06 per hour

Status: Full Time

Job Tags

Hourly pay, Full time, Work at office, Flexible hours,

Similar Jobs

Marsh McLennan

SVP, Actuarial Advisor Job at Marsh McLennan

 ...senior leader, you will engage directly with clients to discuss risks, concerns, and potential solutions, leveraging your expertise and...  ...client outcomes. This is a hybrid role (3 days a week in office, 2 days a week remote). SVP, Actuarial Advisor We Will Count... 

Tipton Health

Travel Physical Therapy Assistant (PTA) Job at Tipton Health

Join our team as a Travel Physical Therapy Assistant (PTA) in Santa Maria, CA, earning $1,742/week! Assist physical therapists in implementing patient treatment plans. Provide therapeutic interventions to improve patient mobility and function. Monitor and document... 

City of Boulder, CO

Water Resources Technician (Seasonal) Job at City of Boulder, CO

 ..., headgates. Uses survey tools such as laser levels to assure proper conveyance through ditch infrastructure. Assists with operations and monitoring of reservoirs, ditches, and other water assets. Inventories and Condition Assessments ~ Uses ArcGis and Collector... 

MASONICARE

CNA Lead Certified Nursing Assistant (Evening Shift) Job at MASONICARE

CNA Lead Certified Nursing Assistant (EVENING SHIFT) Masonicare at Ashlar Village - Wallingford, CT Evening Shift / 32hrs/wk / EOW Certified Nursing Assistants at Masonicare at Ashlar Village assist residents with activities of daily living and personal care to maximize... 

Touching Hearts at Home

Caregiver Job at Touching Hearts at Home

 ...call for families when a loved one is returning home from the hospital or recovering from a health event. Our clients and their families...  ...flu shot annually. CAREGIVER QUALIFICATIONS: Caregiving experience preferred, however no experience is needed as we provide all...