$12 - $13 hourly

• Bookkeeping: keep accurate records of all hotel guest account information
• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
• Mitigate customer complaints as needed
• Work with the housekeeping staff to ensure rooms are ready for new guests

• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
• Must have graduated high school, received a GED or equivalent
• Has experience answering telephone calls and troubleshooting stressful situations
• Exhibits working knowledge of Microsoft Office and reservation management systems
• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

We offer:

• PTO
• Paid Birthday
• 401K
• Payday advance
• Health, Vision, and Dental
• Travel Program
• Bonus Program