Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...Job Summary: Mt. Zion United Methodist Church is seeking an Audio/Visual (AV) Technician to run the Mt. Zion UMC AV system for approximately a 2-hour period on Sunday mornings (9:00 am to end of service). Key Responsibilities: Gain proficiency with and effectively...
...diploma or equivalent. Previous experience in data entry or administrative roles is a plus. Proficiency in Microsoft Office (Excel, Word) and Google Workspace. Excellent typing speed and accuracy. Strong attention to detail and organizational skills. Reliable...
...Amentum is searching for a Top-Secret cleared Software Developer (Mid) to join our team in Washington, DC. You will be working in an organization thats mission is to accelerate operations through data and new analytical insights. The entire section leverages agile and...
...children and young people across our region, we provide inclusive, accessible, and professionally rooted arts education grounded in theater, music, dance, and interdisciplinary performance. Position Summary The Norwalk Conservatory is seeking a dynamic and...
Director of Rehab Broad River Rehab is seeking a Rehab Director to join our Goldsboro/Rocky Mount NC - Assisted Living. As the Director of Rehabilitation, you will oversee the delivery of high-quality therapy services (PT, OT, PTA, COTA and SLP) in a skilled nursing...