IT Support Tech Job at Golden Nugget, Lake Charles, LA

eS9RU3M0M1l4RUNjV1QrZUtlT0dkUGNTUWc9PQ==
  • Golden Nugget
  • Lake Charles, LA

Job Description

Overview:

The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution.

Responsibilities:
  • Provide first-level support for all systems, software, and hardware
  • Use problem management software to track all user incidents, requests, and system downtime
  • Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule
  • Ensure user problems and requests are completed within approved SLA’s
  • Collaborate with team members to create and maintain standard operating procedures and technical support documentation
  • Ensure all workspaces and equipment is maintained per department policy and procedures
  • Collaborate with team members to complete project work
Qualifications:
  • College training equivalent to an Associate’s degree in computer technology or equivalent technical training
  • At least one year in a technical support role preferred
  • Minimum age requirement is 21

What we offer you:

 

  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities


Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Job Tags

Full time,

Similar Jobs

Champlain Valley School District (VT)

JV Boys Lacrosse Coach Job at Champlain Valley School District (VT)

 ...co-curricular contract and the compensation is based on the Collective Bargaining Agreement. Candidates will need to complete a fingerprinting and criminal records check prior to being confirmed for the position. Interested candidates should apply on-line at... 

Ashley Furniture - North America

Carrier Coordination & Routing Specialist Job at Ashley Furniture - North America

 ...coordinating the movement of goods from our Ecru, MS distribution center. In this on-site position, youll partner with drivers, third-party carriers, and internal teams to make sure every shipment is documented, compliant, and on time. Remote work is not available for this role.... 

The Laurels of Coldwater Careers

Certified Nursing Assistant (CNA) Job at The Laurels of Coldwater Careers

 ...someone's life? If you have patience, empathy and a true desire to care for those in need, you will love working as a Certified Nursing...  ...* Competitive pay * Life Insurance * 401K with matching funds * Health insurance * AFLAC * Employee discounts * Tuition Reimbursement... 

ProPivotal Staffing

Call Center Associate - Mental Health Job at ProPivotal Staffing

 ...Call Center Associate Mental Health We are seeking a compassionate and emotionally resilient individual to join our call center team...  ...: Pay Rate: $20/hour Schedule: Thursday through Sunday overnight shifts (11 PM7 AM or 12 AM8 AM preferred; 10 PM6 AM as alternate... 

Beacon National Agency

Online Account Sales Representative Job at Beacon National Agency

 ...for your career from the comfort of your home. Beacon National Agency is searching...  ...while enjoying the ultimate freedom of working from home. If youre a self-starter who...  ...service. Important: This is an independent contractor (1099) position. All compensation is commission...