Job Description

This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and existing customers. We are looking for someone to join our team as a Licensed Inside Sales Representative.


Starting base pay is $28.13/hour with uncapped bonus plan available to you in addition to your base pay! Average variable compensation is roughly $2,000 per month but can vary and could be up to $5,000. Variable compensation will grow as we expand business in multiple states.


You will assist clients with warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our products, services and benefits while also overcoming objections to purchase.


You must CURRENTLY have an active Property and Casualty Producers License or Personal Lines to be considered for this role.
By utilizing your bilingual skills, you will get a 7% shift premium.

Position Compensation Range:

$28.13 - $35.09

Pay Rate Type:

Hourly

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Quotes and sells insurance products to new and current customer.
• Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.
• Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history.
• Explains coverage and payment options to the customer.
• Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing.
• Services existing customer policies as required including policy changes when customer service is not available.
• Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention.
• Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.

Specialized Knowledge & Skills Requirements

• Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees.
• Familiar with Microsoft Office applications.
• Excellent written and verbal communication skills.
• Able to multi-task with speed and accuracy.
• Organizational and problem solving skills.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to Denver, CO. On occasion you may be asked to travel to the office location for in person engagement activities such as team meetings, trainings, and culture events.

Training will be approximately 2 months. The hours for training are 8:30am to 5:00pm local time. There is no time off during training.

Travel Requirements

• Up to 25%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not Applicable.

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Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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Job Tags

Hourly pay, Full time, Work at office, Local area, Remote work, Work from home, Relocation package, Shift work,

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