Medical Program Assistant Job at UW School of Medicine and Public Health, Madison, WI

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  • UW School of Medicine and Public Health
  • Madison, WI

Job Description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

University Staff

Employment Type:

Regular

Job Profile:

Medical Program Assistant

Job Summary:

The Department of Radiology offers a unique opportunity for a Medical Program Assistant to support our Neuroradiology physicians featuring; a growing department with a track record for supporting professional growth, team-oriented culture with a focus on innovation, and a flexible work from home schedule.

The mission of the University of Wisconsin Department of Radiology is to improve human health through innovation in clinical care, imaging research, and education. To achieve our mission, we; provide outstanding, respectful, and culturally sensitive patient care; improve the health of our patients by creating innovative technology and translating imaging research into clinical practice; recruit, educate, and develop imaging healthcare professionals; share our clinical expertise through regional outreach to the people of Wisconsin and their healthcare providers.

Additional Job Details

  • Work schedule: typical hours are Monday through Friday 8:00a.m.- 4:30p.m. This can be flexible and will be determined at the time of hire.
  • This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
  • Successful candidates will address the following Knowledge, Skills, and Abilities in their cover letter.
    • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Active listening skills
    • Critical thinking skills
    • Reading comprehension skills
    • Time management skills
Key Job Responsibilities:

  • Coordinates with senior management to define program goals and fiscal objectives
  • Identifies opportunities for program improvements and makes recommendations to the appropriate entities
  • Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
  • Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
  • Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
  • Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
  • Serves as the primary contact and subject matter expert for specified program policies and procedures

Department:

School of Medicine and Public Health, Department of Radiology, Administrative Support.

Join UW Radiology and UW Health—A Legacy of Innovation

The University of Wisconsin Department of Radiology, in partnership with UW Health , has been at the forefront of clinical care, imaging research, and education for nearly a century. Since its inception on May 18, 1927—when Dr. Ernst Pohle was appointed as the first professor of Radiology—the department has grown to more than 160 faculty members across 14 specialized sections, serving as a key pillar of UW Health’s world-class medical enterprise.

What Sets Us Apart

  • Collaborative Excellence: Strong partnerships with UW Health, Medical Physics, and leading equipment vendors drive continuous advancements in imaging.
  • Cutting-Edge Technology: We utilize state-of-the-art imaging in CT, MR, PET/CT, PET/MR, angiography, ultrasound, PACS, and AI-driven medical imaging.
  • Robust Research Infrastructure: Dedicated support for grant writing, media specialists, research nurses, technologists, and data managers enhance investigative success.
  • Premier Imaging Facilities: The WIMR Imaging Sciences Center offers 60,000 square feet of advanced imaging space, including MRI, PET/MRI, PET/CT, CT, ultrasound, angiography, cyclotron, radiopharmaceutical production and comprehensive small animal imaging technologies.

Together , UW Radiology and UW Health are committed to advancing human health through groundbreaking clinical care, pioneering research, and excellence in education. We foster a respectful, adaptive, and accountable environment—one that prioritizes innovation while serving the needs of all patients, including underserved populations.

Visit our official website to learn more about our work and opportunities.

Compensation:

The starting salary for the position is $22.00 per hour; but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH University Staff Benefits Flyer.

Required Qualifications:

  • Administrative experience or equivalent.

Preferred Qualifications:

  • Experience with scheduling and maintaining appointments/calendars.
  • Experience working in an academic or clinical environment.
  • Experience working in a customer service environment.

Education:

High School Diploma or equivalent required.

How to Apply:

For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.

To apply for this position, select either “I am a current employee” or “I am not a current employee” under Apply Now . You will then be prompted to upload your application materials.

Important: The application has only one attachment field. Upload all required documents in that field, either as a single combined file or as multiple files in the same upload area.

Upload required documents:

  • Cover letter
  • Resume

Your cover letter should address how your training and experience align with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes, and a candidate is selected

University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position, you must provide proof of work authorization and eligibility to work.

The department will not be able to support a request for a J-1 waiver. If you chose to pursue a waiver and apply for our position, neither the UW nor UWMF will reimburse you for your legal or waiver fees.

Contact Information:

Amanda Joncas, ajoncas@wisc.edu

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Job Tags

Hourly pay, Ongoing contract, Permanent employment, Full time, Work at office, Immediate start, Remote work, Work from home, Monday to Friday, Flexible hours,

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