Job Description

Role at a Glance

Serve as a mobile expert keeping customers’ equipment running reliably while representing our brand on-site.

Key Responsibilities

• Perform repairs and preventive maintenance on material handling equipment
• Identify and resolve technical issues quickly
• Provide exceptional customer service during each service call
• Accurately record work performed and assist with parts/inventory tracking
• Coordinate with teammates and management for seamless support
• Adopt and apply the latest diagnostic tools and technologies
• Maintain strict adherence to safety procedures and standards

Qualifications

• High school diploma required; technical degree or certifications are a plus
• Experience as a technician in Forklift, Heavy/Diesel, Automotive, Aerial Platforms (MEWP), or similar
• Demonstrated aptitude for troubleshooting and root-cause analysis
• Strong communicator with excellent customer interaction skills
• Self-motivated and organized; effective time management
• Proficient with diagnostic equipment and software
• Valid driver’s license; comfortable traveling between customer sites

What We Offer

• Competitive compensation
• Comprehensive benefits
• Professional development and ongoing training
• Defined career pathways: All technicians have a career path and training provided to build technical skills for advancement and pay increases.

Culture & Support

Work independently in the field with the backing of a supportive team and management focused on your success.

Equal Opportunity

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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