Are you ready to revolutionize the world of made-to-order (MTO) hot food and barista offerings? Reporting to the National Account Director, this pivotal role will spearhead the mobilization, expansion, and continuous improvement of our MTO hot food and barista services for a major contracted-services account.
We’re not looking for someone to follow an existing playbook. We need a visionary leader and exceptional communicator who thrives on innovation and is eager to rewrite the greatest playbook ever!
Strategic Leadership: Drive the MTO hot food offerings across a rapidly growing portfolio of retail convenience stores.
Tactical Activations: Lead the implementation of food and beverage programs and processes.
Operational Oversight: Ensure ongoing excellence in foodservice across our expanding network of convenience retail stores.
Partnership Management: Guide and manage internal and external partners to support and enhance operational performance continuously.
Extensive Experience: 5-10 years in mobilizing, operating, and managing foodservice and coffee operations, including MTO, grab & go, and barista offerings.
Process Expertise: Deep understanding of foodservice processes, systems, and Key Performance Indicators (KPIs).
Analytical Skills: Ability to assess and diagnose processes and practices across a large portfolio.
Performance Improvement: Proven track record of driving operational performance improvements.
Financial Acumen: Strong grasp of financial levers that drive P&L improvements.
Communication Skills: Excellent ability to engage effectively at senior levels within both Aramark and the client organization.
Industry Background: Experience in Quick Serve Restaurants (QSR), back-of-house culinary operations, and foodservice management.
Flexibility: Home-based office in Houston, TX, with frequent visits to area stores and client offices, and up to 25% external travel.
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