Part Time Customer Experience Representative Job at A1 Concrete Leveling, Cincinnati, OH

ei80UXNZZlZ5azJUWER5VUtldUhjL2NXUVE9PQ==
  • A1 Concrete Leveling
  • Cincinnati, OH

Job Description

We seek a hard-working team player to join our growing company as a a Customer Experience Representative. You will work alongside fellow team members to wow our customers every day.

JOIN OUR TEAM AS A CUSTOMER EXPERIENCE REPRESENTATIVE!
Are you a master of communication with a passion for customer satisfaction? A-1 Concrete Leveling in Cincinnati/Northern Kentucky wants you to be a part of our team! As a Customer Service Representative, you'll be the friendly face (and voice) of our nationally recognized franchise, specializing in concrete care.
This is primarily a work from home position with flexible hours, with occasional days at our office located in Oakley, OH. Knowledge of the Greater Cincinnati and Tri-state area, a plus.

Daily Responsibilities:
  • Customer Qualification: Utilize our CRM by Service Bridge, your training and other tools to qualify potential customers based on specified criteria.
  • Customer Communication: Engage with customers via phone, email, text or chat to provide assistance, resolve inquiries, schedule estimates and book business.
  • Accurately record and update customer information in our CRM by Service Bridge.
  • Team Communication: Collaborate with team members, providing updates on customer interactions and scheduling – often in real time
  • Problem Solving: Address customer issues promptly, escalate complex cases as needed, and provide effective resolutions.
  • Run reports regularly to follow up on estimates, payments and track scheduled vendor partner projects.
Requirements:
  • Availability Monday – Friday 8 am – 5 pm (part time schedule to be arranged)
  • Excellent communication and interpersonal skills.
  • Teamwork mentality.
  • Strong problem-solving abilities.
  • Proficient in Microsoft Excel
  • Highly organized and good multi-tasker.
  • Ability to thrive in a fast-paced environment.
  • Previous customer service experience preferred.
Pay - $16-$20 Depending on Experience
​​​​​​​

Join us in delivering exceptional service and building lasting customer relationships! Apply now to join our dynamic team at A-1 Concrete Leveling!

 

Job Tags

Part time, Work at office, Flexible hours, Monday to Friday,

Similar Jobs

MRINetwork Jobs

Pharmacist Job at MRINetwork Jobs

 ...Pharmacist &##128205; Mexia, TX &##128338; Monday Friday | 8:00 AM 5:00 PM &##128188; Full-Time | Onsite | On-Call Rotation (1 Week/Month) Company Summary This healthcare organization is dedicated to improving the well-being of individuals through... 

Pacific Business News

Reporter Job at Pacific Business News

 ...This position will be hybrid in the office 3 days per week. A reporter for Pacific Business news must be competitive, nimble and driven to break news about the most important industries, companies and people in Hawaii. Our reporters are expected to write and report... 

Rag & Bone

Footwear Designer Job at Rag & Bone

 ...individual to have a voice on policy, process, and collaboration for a more equitable future. Position Summary rag & bone is hiring a Designer who is passionate about footwear construction and current market trends. The ideal candidate should have a balance of creativity,... 

RD Nutrition Consultants

Outpatient Registered Dietitian Nutritionist - Part-Time, Remote (Alaska-Based Role) Job at RD Nutrition Consultants

 ...This is a remote position. Outpatient Registered Dietitian Nutritionist Part-Time, Remote (Alaska-Based Role)2024 Hours/Week | Guaranteed Hours | $30$38/hr RD Nutrition Consultants LLC is seeking a part-time Outpatient Registered Dietitian Nutritionist (RDN... 

LANE COLLEGE

CAMPUS SAFETY AND SECURITY OFFICER Job at LANE COLLEGE

 ...Job Title: Campus Safety and Security Officer Department: Campus Safety and Security Reports To: Director of Campus Safety and Security Classification: Non-Exempt Make a Difference Every Day At Lane College , we believe a safe and welcoming...