Job Description

Now Hiring: Part Time Visitor Experience Guide I

Schedule: Combination of weekdays, weekends and some holidays.

Location: Nashville, TN

Compensation: $15.00 per hour

About Us:

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Why Choose Us:

Are you passionate about history and eager to share it with visitors from around the globe? Join us at one of the oldest and most visited presidential museums in the United States!

As a  Visitor Experience Guide at the Andrew Jackson Foundation, you will welcome guests and lead engaging tours of our historic property. Your role will involve providing insightful historical interpretation and excellent customer service, while ensuring an educational and memorable experience for all visitors.

What you will be doing:

• Welcome and orient visitors to Andrew Jackson’s Hermitage.
• Provide engaging history-based tours for a wide range of visitors.
• Answer visitor questions relating to Andrew Jackson’s life and legacy, family and properties, and the enslaved African Americans that worked at the site.
• Participate in training programs for Visitor Experience Guides.
• Assist physically challenged and non-English speaking visitors.
• Provide physical security for the mansion and assist visitors in emergency situations.

What you will need:

• High School diploma or equivalent.
• Interest in history.
• Excellent verbal and written communication skills.
• Courtesy and tact in dealing with the public.
• Ability to interact with all ages, nationalities, and those who are physically challenged.
• Professional demeanor.
• Ability to maintain confidentiality.
• Ability to stand for long periods of time; climb stairs; work outside in all types of weather.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and "other" duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Staff members holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. Nothing in this job description restricts the supervisor's right to assign or reassign duties and responsibilities to this job at any time.

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