Patient Services Manager 2 Job at Sodexo, New Haven, CT

eVBvUXM0M2V4MEdTWHp1VktlK0ZkdllVVFE9PQ==
  • Sodexo
  • New Haven, CT

Job Description

Returning Users Log Back In

Role Overview


Join a team that’s making a difference in patient care every day!


Sodexo is seeking a Patient Services Manager 2 to join our team at Yale New Haven Hospital – Saint Raphael Campus in New Haven, CT .

As part of Sodexo’s healthcare team, you’ll play a vital role in delivering exceptional patient experiences through compassionate, efficient, and high-quality food service operations.

Why Sodexo at Yale New Haven Health?
You’ll be part of a respected healthcare system known for excellence and innovation. Sodexo offers great career growth opportunities, comprehensive benefits, and the chance to be part of a team that values service, quality, and people.

What You'll Do


Reporting to the Food Operations Manager, you’ll lead and support a team of 30+ union front-line staff, ensuring smooth daily operations of our bedside dining program using the HealthTouch menu software. Your key responsibilities will include:

  • Overseeing daily patient meal service operations
  • Managing staff scheduling and payroll processing

  • Conducting patient rounding to ensure satisfaction and resolve concerns

  • Leading teams as the opening or closing manager on a rotating schedule, including some weekends

  • Collaborating with fellow Patient Services Managers to deliver seamless service and continuous improvement

What We Offer


Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring


We’re looking for someone who is:

  • Passionate about patient service and hospitality in a healthcare setting

  • Experienced in managing and motivating front-line teams

  • Comfortable with scheduling, payroll systems, and digital meal service tools

  • Hands-on, proactive, and ready to make an immediate impact

  • Flexible with a rotating schedule, including weekend coverage

Who We Are


At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements


Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Job Tags

Holiday work, Full time, Work experience placement, Local area, Immediate start, Worldwide, Flexible hours,

Similar Jobs

Senior Helpers - Spokane

Compassionate Caregivers in Idaho Job at Senior Helpers - Spokane

Now Hiring: Compassionate Caregivers - Part-Time Monday, Friday, Saturday 15 to 16 hours a weekJoin Senior Helpers - Where Caring...  ...HCA training program and assistance with certification* Health insurance eligibility after 90 days (for qualifying employees)* Recognition... 

BCMC

Lab Manager - 2 years experience Job at BCMC

 ...characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. We are seeking a Lab Manager to support this critical customer mission. Responsibilities: - Applying advanced analytical skills and technical resources... 

Sight360

Ophthalmic Scribe- Retina Specialist Job at Sight360

 ...care. One seamless patient experience. While we do share a single medical record that allows us to collaborate and coordinate care across...  ...assist the doctor through the patient examination. Scribe and document for the doctor. Prepare examination rooms to provide... 

Rosaires Care

Travel Physical Therapy Assistant (PTA) Job at Rosaires Care

We are seeking a dedicated Travel Physical Therapy Assistant (PTA) for a rewarding opportunity in Pasco, WA. Assist licensed therapists in providing patient-centered care to diverse populations. Implement treatment plans and monitor patient progress. Maintain... 

Haven Home Health & Hospice

Caregiver-Private Duty Job at Haven Home Health & Hospice

 ...Private Duty Caregivers Wanted Springfield, MO and Surrounding Areas Part Time Flexible...  ...per hour. Our clients love private duty care - and we love our clients and caregivers!...  ...remain safe and comfortable in their own homes. Our caregivers enjoy the ability to build...