Job Description
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Job Description
Selected candidate will support operations on-site at our Arlington, VA facility. This role will provide Monday – Friday support and hours worked will be discussed during interview.
How a Photographer will make an impact: - Support individual photos sessions for DA and Command photo sessions and special events and other various events as requested by customer.
- Responsible for supporting DATMIS which is a DOD repository for official government photos.
- Photo editing skills are a priority.
- Receive, accept, and schedule DA and Command photo requests through the Army’s Visual Information Ordering Site (VIOS).
- Operate the photo studio IAW Army Regulation 640-30.
- Provide advice and guidance to photograph subjects on proper uniform appearance IAW Army Regulation 670-1.
- Prepare DA photos and Command photos using COTS software.
- Edit photos within DAPMIS regulations.
- Maintain a current DA Photo Management Information System (DAPMIS) accounts and upload DA photos to the DAPMIS.
- Distribute Command photos to customers electronic or printed hardcopy, as requested
- Ensure photo equipment and software is in good working condition with proper maintenance and warranties. Inform Government when equipment and software are not functioning, expiring, and/or in need of replacement.
- Actively participate in all meetings such as, but not limited to weekly staff meetings, weekly training, etc. as required by Team Lead.
- Document, maintain, and store specific information, including SOPs/Job Aides.
- Maintains a high-level of customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism while interfacing with users and senior staff members in person, on the phone and/or email.
- Ability to support a fast paced and ITIL environment.
- Ability to demonstrate excellent communication skills, both verbal and written to support incoming customer request calls and emails.
- Analytically inclined with attention to detail and accuracy and consistent follow-through to assure problems are resolved with the ability to respond to last minute requests.
- Ability to exercise discretion and independent judgment when handling situational occurrences.
- Analyzes and recommends alternative solutions to meet customer needs.
- Builds credibility and trust with customers and team members.
- Identifies areas of opportunity to improve customer satisfaction.
- Must have excellent multi-tasking and time management skills.
- Supports the team process and participates on cross-functional teams.
- Participate in special projects as required and perform other duties as assigned.
- Maintain current knowledge of relevant technologies as assigned.
- May need to lift and carry photography and additional peripherals to support mission/tasks (i.e., desktop equipment such as backdrops, projectors, lighting equipment, props, laptops, computers, and monitors, etc.)
What you’ll need to succeed (Required): - Bachelor’s Degree and a minimum of 3 years’ experience required. An additional 4 years of experience may be substituted in lieu of degree.
- Active Secret security clearance required.
- 3+ years of photography experience required.
- Experience working in a Government/Military environment with high-ranking officers and VIPs.
- Experience with videography.
- Superb communication skills and ability to multi-task.
- Dependability, in that the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve.
Desired Skills: - Active/Current CompTIA Security+ CE certification.
- Experience with conference room management.
- Experience supporting VTC endpoints.
- Experience in post-production work including photo and video editing.
- Video Teleconferencing (VTC) experience.
Work Requirements
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Comp TIA Security + Certified - CompTIA
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required
Job Tags
Monday to Friday,