Job Description

Job Description and Duties

Preparation of correspondence, memorandums, rosters and logs. Prepares and publishes CommNet messages for State distribution. Creates and maintains all electronic administrative files and sub-files. Process all forms and documents related to Area Accident/Injury/Illness records such as CHP 121, Employer's Report of Occupational Injury or Illness; CHP 121A, Supervisory Review of Occupational Injury Illness or Exposure; CHP 208, Accident Prevention Reports, STD 270, Report of Vehicle Accidents. Formats special certificates and miscellaneous reports. Responsible for monthly and annual reports including, CHP 113, Accident and Injury Report, Cal-OSHA California Highway Patrol (CHP) Record Reconciliation, and review reporting with Occupational Safety Sergeant. File management and maintenance of personnel folders for traffic officers and non-uniformed personnel. Preparation of weekly monetary collections transmittal. Maintain file labels for monthly CHP 180, Vehicle Report, yearly general files. Process photo requests. Establish Felony / Fatal retention log and maintain files for photographs and MAIT reports. Courteously and professionally answer and screen incoming telephone calls from the public, other Area Offices, and allied agencies. Maintain an accurate accounting of the Area staff location and availability. Obtain pertinent information from callers in order to direct calls to the proper Area personnel and/or provide information and/or assistance using available resources. Take down and deliver messages for all Area office staff. Check the status of stored vehicles via WebWS or the California Automated Reporting System (CARS) for collision report requests via telephone or at the front counter. Provide backup coverage to other clerical positions as necessary. Provide Clerical support to Field Officers/Area Personnel in the pulling and copying of needed reports. Greet and assist visitors at the reception counter directing them to the proper Area personnel. Check-in visitors for their scheduled child car seat installation appointment, VIN appointment, school bus driver exam, subpoena service, or vendors for deliveries. Process outgoing mail, assist with incoming mail, accept and sign for incoming mail/packages via the United States Postal Service (USPS) or couriers. Responsible for miscellaneous cashiering and sales duties, such as the sale of collision reports, stored vehicle reports, or publications. Maintain an "Incomplete" pending file, which contains requests for collision reports that are not yet ready for sale. Check the status of collision reports in the "Incomplete" pending file, which have become available for sale and for collision photographs. Complete CHP 248, Response to Accident Reports, and send reports back to requesters with their correspondence and checks. Other job-related duties within the scope of the classification.  

You will find additional information about the job in the .

Working Conditions

After initial waiting period, an alternate work week schedule of 9/80's is available.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Would possess strong comprehension skills and the ability to communicate clearly. Would be able to remain professional and tactful under pressure. Would maintain a good rapport with other employees, peers, and supervisors. Would be professional, reliable, have a proven excellent attendance history, and ability to work maturely and independently. 

Benefits

Free parking. Close to San Francisco Bay and downtown Redwood City. Nearby shops, theaters, walking trails, and eateries. Close to public transportation.

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-481766) and/or position number 388-330-1379-XXX on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire

Job Tags

Permanent employment, Full time, Felony friendly,

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