Job Description

Job Title: Sales & Data Administrator (Client Success Support)

About Us:

We're a fast-growing lead generation marketing company helping attorneys and law firms grow their practices through high-quality client acquisition solutions. Our team is passionate about delivering results and exceptional service — and we're expanding our Client Success department to keep up with demand.

About the Role:

We're looking for a detail-oriented and service-driven Data/Sales Administrator to support our client success and sales operations teams. Think of this as an entry-level Client Success Manager role — you'll play a critical part in ensuring our law firm clients get the most from their marketing campaigns.

This is a fully onsite position where you'll interact with our internal sales and marketing teams, ensure accurate client data management, and provide frontline support to attorneys and legal offices.

Key Responsibilities:

• Serve as the first point of contact for client questions about lead data, campaign performance, and account updates

• Monitor and maintain accuracy of lead records in CRM and other tracking systems

• Assist Client Success Managers with onboarding tasks, data audits, and reporting

• Generate and format weekly/monthly performance summaries for clients

• Track ticket resolutions and client communications

• Identify trends or issues in client campaign performance and escalate as needed

• Support the sales team with proposal prep, notes, and documentation

• Help ensure clients are satisfied and feel supported through timely, professional communication

You'd Be a Great Fit If You:

• Are detail-oriented, organized, and able to juggle multiple tasks with ease

• Communicate clearly and professionally, both in writing and over the phone

• Enjoy working with data, spreadsheets, and CRM tools (we'll train you!)

• Are curious, coachable, and eager to grow in a fast-paced environment

• Are comfortable speaking with attorneys and legal professionals

• Thrive in a collaborative, in-office work environment

Preferred Qualifications:

• 2+ years in an administrative, client-facing, or data-related role

• Experience with CRMs (e.g., Salesforce, Sidekick), Convoso, Google Suite, Microsoft Excel. 

• Background in legal services, marketing, or sales support is a plus.

Why Join Us?

• Be part of a mission-driven team transforming the way attorneys grow their firms

• Gain hands-on experience in marketing, data operations, and client success

• Enjoy a collaborative team culture where your input and growth matter

• $50,000 to $60,000 annually

• Comprehensive benefits (50% employer covered medical/dental/vision package, childcare reimbursement, employer sponsored life insurance & gym membership).

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