Senior Branch Service Manager Job at Royal Bank of Canada, San Francisco, CA

eXZnYXM0emR3RU9iV3p1VUt1eUJjdkFSUXc9PQ==
  • Royal Bank of Canada
  • San Francisco, CA

Job Description

Job Summary

Job Description

What is the opportunity?

Embrace RBC Wealth Management’s core values and culture as an integral part of our branch serving financial advisors, clients and the team.  The Senior Branch Service Manager is a player-coach role, acting as the primary liaison between the Complex management team and the branch on operational matters by modeling, encouraging and developing a positive and productive work environment to foster a strong team culture within the branch.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you. 

What will you do?

  • Oversee branch staff and operations to keep branch running smoothly including onboarding, training and motivating branch staff, providing work direction, and resolving issues pertaining to staff supervision and/or escalating to Complex management team.
  • Ensure the effective communication of all policy and procedural changes and other issues that impact the branch employees and their ability to effectively perform their jobs.
  • Onboard new accounts, accurately record all securities and/or coupons received from clients and ensure they are credited to the proper accounts and quickly and accurately transmitted to the Complex main office and Minneapolis following all required branch, complex and RBC procedures for handling client securities.
  • Ensure the security of the branch cage and its contents by keeping it locked at all times and prohibiting unauthorized personnel in the cage area.
  • Build and maintain professional relationships with clients by assisting them and answering account questions; facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.

What do you need to succeed?

Must-have

  • Bachelor’s degree or job related experience
  • 5+ years of financial services experience with a solid knowledge of industry rules and regulations
  • Series 7 and 66 (or 63/65) and Series 9/10 (or 8)
  • Strong written and verbal communication and computer skills
  • Previous supervisory experience
  • Attention to detail coupled with the mindset of how you can make the branch more efficient and effective

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities  
  • Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $65,000 - $105,000, depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Collaborative Selling, Commercial Acumen, Customer Knowledge, Customer Service Management, Negotiation, Performance Management (PM), Perseverance and Follow-Through, Sales, Sales Activities, Sales Channels, Sales Forecasting, Team Management

Additional Job Details

Address:

345 CALIFORNIA STREET:SAN FRANCISCO

City:

San Francisco

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-25

Application Deadline:

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Job Tags

Full time, Work at office, Flexible hours,

Similar Jobs

DuPont

2026 Internship/Co-op - Environmental, Health & Safety Job at DuPont

 ...self to work each day. Our co-ops and interns will have opportunities to engage with...  ...the EHS Intern performs a wide range of Safety and Health disciplines to implement workplace...  ...Occupational Safety, Industrial Hygiene, Environmental Sciences/Engineering or other relevant... 

BCI Brands

Fashion Designer Job at BCI Brands

 ...BCI has continually evolved to become a leader in the womens fashion industry. Launching initially with CHAUS and private label lines...  ...production. Requirements ~5+ years minimum experience in design ~ Strong sketching ability, CADing, creating concept presentations... 

Bittersweet Farms

Sleep Shift Part time DSP - Pemberville, OH (Bowling Green Area) Job at Bittersweet Farms

 ...direct care, home health and those with a desire to help others. We are seekingPart-timeemployees to work the overnight Sleep Shift from 11:00pm-8:30am. No experience necessary, we provide paid ORIENTATION & TRAINING. Great opportunity for students who need extra... 

Tesla

Technical Writer Job at Tesla

 ...SharePoint, and custom databases) What You'll Bring Technical writing experience (software and/or hardware) with knowledge of...  ...you are eligible for the following benefits at day 1 of hire: Medical plans plan options with $0 payroll deduction Family-building... 

TLI - Transco Lines, Inc.

Fleet Manager Job at TLI - Transco Lines, Inc.

 ...benefits which include PTO. If you have experience in the driver manager field and would like to be a part of our team, please see...  ...always. Coding errors on service failures need to be minimal. ~ Fleet Managers will be responsible for 97% data entry accuracy. ~ Responsible...