The Senior Site Reliability Engineer (SRE) plays a vital role in ensuring the reliability, scalability, and performance of our enterprise software platform. This is a senior-level position that requires deep technical expertise, strong problem-solving skills, and the ability to collaborate effectively in a fast-paced, demanding environment. Our customers, the largest enterprises in the world, expect 24/7 platform availability and top-tier performance.
The ideal candidate has strong expertise in AWS cloud technologies , a deep understanding of serverless architectures (AWS Lambda), and a passion for building resilient systems to enhance the customer experience.
Mentor junior engineers and provide technical leadership in reliability engineering.
Drive cross-functional initiatives to improve platform stability and customer satisfaction.
Bachelor's degree in Computer Science or related discipline.
8+ years in a Site Reliability Engineering or DevOps role, with experience supporting enterprise-grade software platforms.
3+ years of experience in cloud services, in particular AWS.
Experience building observability systems on New Relic, Cloudwatch or similar.
Experience implementing rate-limiting, API gateways, and load balancing for highly available systems.
Exposure to security best practices and compliance frameworks (e.g., SOC2, ISO27001).
Proficient in infrastructure as code (IaC) using tools such as Terraform or CloudFormation.
Hands-on experience with scripting and programming languages like Python, Go, or Bash.
Strong troubleshooting and debugging skills.
Excellent communication and collaboration skills.
Experience with incident management and post-mortem practices.
Soft Skills:
Availability to participate in a 24/7 on-call rotation.
Ability to work in a fast-paced, ambiguous environment with rapidly changing priorities.
Proactive approach to identifying and mitigating risks before they impact customers.
Strong sense of accountability and ownership for platform stability and customer satisfaction.
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