Job Description

Marketing Social Media Community

Engagement Coordinator

Location: Chick-fil-A Ingleside/Chick-fil-A Security Square

Reports to: Owner /Operator

Position Overview

We seek a creative, organized, and community-minded Marketing and

Community Engagement Coordinator to lead our local marketing initiatives and social media

media, strengthen community partnerships, and support guest engagement in-store

and through the Chick-fil-A Mobile App. This role combines creativity with

relationship-building, enabling us to showcase our menu, and connect effectively

with guests, and expand our digital presence.

Key Responsibilities

Restaurant Branding & Promotions

• Plan and execute store decorations for new menu launches and promotions.
• Design and distribute flyers for events and unique offerings (e.g., Doggie Drive-Thru).

Community Engagement & Events

• Plan, host, and promote Family Nights, Bingo nights, and other community events to unite families and guests.
• Maintain and strengthen relationships with established community partners; identify opportunities for new partnerships.
• Collaborate with local organizations, schools, and businesses to craft community-driven initiatives.

Digital & Mobile Engagement

• Create engaging social media content tailored for Facebook and Instagram to highlight products, events, and community involvement.
• Manage posting schedule, track engagement, and respond to online community interactions.
• Promote and build adoption of the restaurant’s mobile app by integrating app messaging into events, social content, and in-store promotions.

Team Recognition & Culture

• Coordinate staff birthday recognition with gifts or celebrations to foster team morale.

Market-wide Collaboration

• Actively participate in market-wide marketing meetings and calls, aligning with broader campaigns and sharing best practices.

Tools & Technology

• Use Canva to design creative flyers, graphics, and social media content.
• Maintain and track schedules, budgets, and campaign effectiveness using Excel.

Qualifications

• Proficiency in Canva (required) and Excel (required).
• Strong organizational and communication skills.
• Experience with Facebook and Instagram content creation and community engagement.
• Ability to plan and host engaging family-friendly events.
• Relationship-building skills to maintain and grow community partnerships.

Preferred Experience

• Background in marketing, communications, hospitality, or event planning.
• Restaurant or food service experience is a plus.
• Comfortable engaging with both guests and staff in person and online.
• Photography or video editing skills are an advantage.

Join the Chick-fil-A® family and discover more than just a job – find a place where teamwork, leadership, and personal growth thrive! At Chick-fil-A, you’ll work in a positive, people-first environment that values your potential and invests in your future. Each restaurant is locally owned and operated by independent, franchised Operators who are passionate about supporting their Team Members and making a difference in their communities.

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