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Sr. Technical Manager
Deliver simple solutions to complex problems as a Digital Services Customer Facing Senior Manager at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.
We are seeking a highly skilled and experienced Sr. Technical Manager to lead a team responsible for engineering and operationally managing customer-facing enterprise IT services. This critical role involves overseeing the delivery of services such as Virtual Desktop Infrastructure (VDI), both thick and thin client desktop solutions, imaging and patching processes, SharePoint management, web services deployment, Active Directory administration, and Exchange email services.
HOW A Sr. Technical Manager WILL MAKE AN IMPACT● Leadership and Team Management:
● Service Delivery Management:
● Strategic Planning and Execution:
● Technical Expertise and Solution Design:
● Customer Relationship Management:
● Budget and Resource Management:
WHAT YOU’LL NEED TO SUCCEED:
● Education: Bachelor of Arts/Bachelor of Science degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
● Required Experience: 5+ years of related experience in a senior management role overseeing digital services or IT operations, preferably in a customer-facing environment.
● Required Technical Skills: Strong technical background with expertise in enterprise IT services such as VDI, desktop imaging and patching, SharePoint, web services, Active Directory, and Exchange.
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: Demonstrated experience in team leadership, strategic planning, and project management.
● Preferred Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong analytical and problem-solving abilities, with a keen attention to detail.
● Relevant certifications (e.g., ITIL, PMP) are a plus.
● Location: On Site
● US Citizenship Required
#GREENWAY
#ITPolyMD
Years of Experience
5 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required
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