Urgent Need for Desktop Support Engineer/L1 Tech Support Engineer || Raleigh, NC - Onsite Job at PSRTEK, Raleigh, NC

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  • PSRTEK
  • Raleigh, NC

Job Description

Role: Desktop Support Engineer / L1 Tech Support Engineer

Location: Raleigh, NC -Onsite

Mode of Hire: Contract

Job Description:

  • On-Site Support: Respond to client queries and provide on-site technical assistance.
  • Network Maintenance : Ensure consistent operation of client networks, including routers, servers, and other hardware.
  • Troubleshooting: Diagnose and resolve hardware and software issues.
  • Installation and Configuration : Set up new hardware, software, and operating systems.
  • Training and Assistance : Provide training and technical support to end-users.
  • Documentation: Maintain records of issues and solutions in a ticketing system.
  • Collaboration : Work with other IT professionals to ensure seamless support.

Job Tags

Hourly pay, Contract work, Immediate start,

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