Job Description
Job Details:
- Position: C - 664 - PC Lan Technician - Phoenix, AZ (85009) 100% on-site
- Candidates will work 100% on-site in Phoenix, AZ (zip code 85009).
- Our direct client has an opening for a PC Lan Technician position # 664.
- This position is for 12+ months, with an option of extension and will be worked 100% on-site in Phoenix, AZ (zip code 85009).
If you are interested, please submit the following:
- YOUR CURRENT RESUME
- YOUR HOURLY RATE: Pay rate is $25 - $33.53/hr W2
- Below is the job description – Resumes due ASAP
Position Description:
- This is not a remote position candidate will have to pass a strict background check and become ACJIS-certified
Role and Responsibilities:
- T he PCLAN technician role is the face of ITG (Information Technology Group).
- These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.
Duties Include:
- Server Support, Desktop support, support customers on the ADOT network;
- Fix computer-related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
- Ensures compliance with standards for systems software and documentation.
- Teach customers how to use PC-related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals.
- Assist with major deployments of hardware and software.
- Monitors system reliability and availability.
- Attend section staff meetings. Complete mandatory training classes and other classes as assigned.
- Travel between sites to accomplish tasks.
- Perform preventive maintenance on hardware and software packages to include client and server platforms.
- Teach new staff members how to troubleshoot problems, setup and install, network-related hardware, software and other peripherals.
- This position will require daily travel to work sites
Skills Required / Skills:
- Strong customer service skills
- Excellent interpersonal, written and oral communication skills with the ability to adjust the message to the audience
- Knowledge of Apple devices including iOS and MacOS is a plus
- Advanced troubleshooting and problem-solving skills
- Excellent self-organization and time management skills
- Ability to work collaboratively in teams and across organizations
- Ability to synthesize feedback and adjust plans accordingly
- Ability to develop and write technical documentation
- Ability to evaluate and test emerging technologies
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met
- The resource will be working in a professional environment and will be held to a dress code standard.
- The position requires ACJIS Certification (Arizona Criminal Justice Information System) is provided by ADOT and is the full background check with fingerprinting, then the candidate is required to pass a written test in order to work on our ADOT Enforcement Officers (our ADOT Police for the Public) devices.
- The position will require extensive daily travel.
- Resources will need to have the ability to drive to various locations throughout the Phoenix Metro area as needed using ADOT Vehicle
- Infrequently, travel with possible overnight stays within AZ may be offered on a volunteer basis.
- candidates cannot have any criminal records at all throughout their entire history in any state and no DUI's (Driving under the Influence)
Skills Preferred:
Experience Required / Qualifications and Education Requirements:
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures
- Knowledge of Microsoft products including operating systems and Office Knowledge of Google email and standard Suite of products
- Computer hardware configuration and repair knowledge
- Knowledge of Ethernet network topology to assist with troubleshooting network issues
- Knowledge of IT infrastructure industry standards and best practices
- Advanced troubleshooting skills Problem definition and alternative analysis skills
- Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions
- Time Reporting MS System Center Operations Manager 2012 R2
- Minimum 4 years of current working experience in an IT field
- Must have a current AZ Driver’s license with a good driving record a 39-month review will be conducted Associate/Bachelor's degree in a related field is preferred
Additional Information / Background:
Criminal Felony & Misdemeanor Federal Criminal Managed Adjudication Standard National Sex Offender Registry SSN Trace SSN Validation & Widescreen Plus National Criminal Search ACJIS (Arizona Criminal Justice Information System) Certification 39 Month MVR
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Job Tags
Hourly pay, Contract work, Work experience placement, Work at office, Immediate start, Night shift,