Job Description
**Req Number** 174084
FlexStaff is hiring a Medical Receptionist for one of our clients. Identified candidate should be bi-lingual in Spanish.
Schedule: Monday-Friday from 8:30am-5:30pm
Location: New York, NY
The Office Administrator/Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments within the office.
Responsibilities Include but are not limited to:
+ Welcomes patients and visitors to the office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
+ Answers, screens, and directs phone calls to staff; takes messages.
+ Schedules appointments for the office to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
+ Retrieves patient files from cabinet/appropriate source, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for clinical examination or treatment.
+ Endeavors to keep patients on schedule by reminding provider of service delays.
+ Support office workflow, authorizations, clinician schedule and other branch-related operations.
+ Assists patients as necessary, telephones taxis or family members when necessary for transportation.
+ Maintains reception area in a neat and orderly condition.
+ Assists patients with insurance papers and billing questions.
+ Receives mail, documents, packages, and courier deliveries and delivers or distributes items. Delivers outgoing mail to the post office at end of day.
+ Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.
+ Performs administrative and clerical support tasks.
+ Performs basic filing and recordkeeping.
+ Performs other duties.
Skills/Requirements:
+ Strong interpersonal, oral (including telephone) and written communication skills.
+ Excellent customer service skills.
+ Good organizational skills.
+ Basic understanding of administrative and clerical procedures and systems.
+ Proficient computer skills including Windows based office technologies.
+ Proficient with Microsoft Office Suite or related software.
+ Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, scanner.
+ Bi-lingual (Spanish) preferred.
+ At least one-year relevant experience and/or training.
+ EMR experience preferred.
Education and Experience:
+ Graduate of a certified medical office training course preferred.
+ High school graduate or equivalent required.
Physical Requirements:
+ Prolonged periods of sitting at a desk and working on a computer.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $20-$22/hour
It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent's sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Job Tags
Hourly pay, Temporary work, Work at office, Monday to Friday,
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