Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

eVBvVHRJRGV4a0dUWGppWUxlcUJjdkVRUWc9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

American Airlines

Researcher/ Sr Researcher, UX Job at American Airlines

 ...experience for our customer and employee-facing applications. The UX Researcher is a thoughtful, empathetic and experienced UX professional...  ...it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.... 

Houston County

Sheriff Deputy SRO Job at Houston County

 ...Inspects premises of residential/commercial buildings/properties to detect suspicious conditions. ~ Provides traffic control and police protection for events such as parades, processions, funerals, ball games, school crossings, etc.; provides security/escort services... 

Sioux City Community School District

Building service technician Job at Sioux City Community School District

 ...SUMMARY Maintains the cleanliness, neatness, and general environment of assigned school building interiors and facilities. Maintains school premises, including sidewalks, driveways, yards, and playgrounds in a neat and clean manner at all times. Responds to emergency... 

AllSearch Professional Staffing

Regional Sales Representative - Modular Building Construction - Base Salary to 80k/year - Windham, NH Job at AllSearch Professional Staffing

 ...Regional Sales Representative - Modular Building Construction - Base Salary to 80k/year - Windham, NH Our client, a well-established and innovative Modular Building Construction company, is currently seeking a Regional Sales Representative based out of their Windham... 

SpartanNash

Pharmacy Technician Job at SpartanNash

 ...inventory of medications (prescription and over the counter).+ Notify Pharmacy Manager of supplies/products that need to be ordered.+ Receive...  ...level in the work environment is usually low to moderate. Travel requirements vary by assignment.As part of our **People First*...