Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

eVBvVHRJRGV4a0dUWGppWUxlcUJjdkVRUWc9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Ruth's Chris Steak House

Restroom Attendant Job at Ruth's Chris Steak House

 ...to perform all duties and maintain knowledge of all standards and procedures as stated in each individual positions RCSH Employee Training Packet. Duties and Expectations: Maintain, clean and sanitize guest bathrooms throughout the evening after each use . ... 

Planet Group

Pharmacist Job at Planet Group

 ...necessary, i.e. patient counseling, drug utilization review. Communication of issues with appropriate personnel including other Pharmacists from remote locations and Customer Service personnel. Create good working relationships with physicians and nurses from key clinics.... 

Climate Engineering Companies

Service Writer Job at Climate Engineering Companies

 ...essential. Effective time management skills. Must pass a pre-employment physical and drug screen. Benefits ~ Competitive Medical & Vision ~ Company-paid Dental ~ Company-paid Disability and Life Insurance ~ Savings Plan ~401k Match Full-time... 

ALOIS LLC

Call Center Technician - (Inperson interview) Job at ALOIS LLC

 ...responds to, refers, and/or transfers phone calls, emails, and any other type of...  ...and name of inspector assigned in the call center system. Skills Preferred: ~ Any...  ...some staff will be filling in weekend or overnight shifts (7a-7p or 7p-7a). Education Required... 

SGS Consulting

Occupational Health Nurse (Part Time) Job at SGS Consulting

 ...case management for sites as assigned Clinical services at Occupational Health Center (s), sites as assigned (within scope of practice)...  ...illnesses and refer as appropriate The OHN will provide nursing and OH support for sites as assigned. Assist in accident...