Front Desk Agent Job at Local Hotel, Logan, UT

eVAwU3Q0UFV3RXlaWERpWkx1cUpmL2tVUUE9PQ==
  • Local Hotel
  • Logan, UT

Job Description

POSITION SUMMARY:

Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, providing information about rooms/rates/amenities, and assisting guests’ requests. Ultimately, the Hotel Front Desk Agent is here to help create a pleasant and memorable stay for the hotel guests.

DUTIES AND RESPONSIBILITIES:

  • Warmly welcome and greet all hotel guests
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests and collect necessary information (e.g. contact details and exact dates of their stay)
  • Provide information about the hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Coordinate with housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

REQUIREMENTS:

  • Customer service attitude and passion
  • Excellent communication and organizational skills
  • Work experience as a Hotel Front Desk Agent, Receptionist, or in the Hospitality Industry

BENEFITS:

  • Employee discount
  • Flexible schedule

SCHEDULE:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Weekends as needed

Job Tags

Work experience placement, Monday to Friday, Flexible hours, Shift work, Weekend work, Day shift,

Similar Jobs

YMCA

Child Watch Staff - Downtown Y Job at YMCA

 ...developmentally appropriate program activities Attend staff meetings and trainings Maintain accurate and timely records Follow YMCA policies and procedures Maintain positive relations with parents and other staff Other duties as assigned Qualifications:... 

Dow Jones

Trending News Reporter Job at Dow Jones

 ...Barron's, one of the leading financial and investing publications in the U.S., is seeking a high-energy reporter who can insightfully cover breaking business news and what it means for investors. The role is part of the Barron's rapid response news team, which eschews... 

Hyundai Autoever America

10850 - Sr. Platform Engineer (Hadoop Admin) Job at Hyundai Autoever America

 ...Purpose: Hyundai AutoEver America is seeking a highly experienced Senior or Lead Platform Engineer/Site Reliability Engineer (SRE)/Hadoop Admin to manage and enhance our petabyte-scale, on-premises data platform. This platform is built using open-source Hadoop... 

Yale New Haven Health

Registered Nurse RN - Transitional Care Coordinator Job at Yale New Haven Health

OverviewTo be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values-integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals ...

Lattimore Physical Therapy

Physical Therapy Assistant (PTA) Job at Lattimore Physical Therapy

 ...Fees ~ Employee Assistance Program ~ Personal Training and Gym Discounts ~ Financial Wellness Programs ~ Hotel and Travel Discounts Physical Requirements: Duties require extensive standing and walking. Requires lifting, positioning, pushing...