Job Description

We are seeking an experienced Jira Administrator with a proven track record of managing and migrating Jira environments. This role is dedicated to leading the consolidation of two separate Jira instances into a single, unified system. The ideal candidate will possess strong technical expertise in Jira administration, excellent problem-solving skills, and experience in complex data migrations and system integrations.
Key Responsibilities
Plan and execute the merger of two Jira instances, ensuring data integrity and minimal downtime.
Analyze existing Jira configurations, workflows, custom fields, plugins, and user permissions in both instances.
Develop a detailed migration strategy and timeline, including risk assessments and contingency plans.
Perform data mapping, transformation, and migration of projects, issues, attachments, and metadata.
Resolve conflicts between instance configurations, schemes, and customizations.
Test the merged instance for functionality, performance, and security.
Collaborate with stakeholders, including project managers, developers, and IT teams, to gather requirements and communicate progress.
Provide post-merger support, troubleshooting, and documentation.
Train users on changes in workflows, permissions, and new features post-merger.
Ensure compliance with organizational policies and data governance standards throughout the migration process.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
5+ years of hands-on Jira administration experience, including managing complex configurations and migrations.
Demonstrated experience in merging or migrating Jira instances (AWS cloud).
Strong understanding of Jira architecture, workflows, permissions, custom fields, and plugins.
Excellent problem-solving and analytical skills.
Experience with Atlassian tools (Confluence, Bitbucket) is a plus.
Familiarity with database management (PostgreSQL, MySQL, Oracle) preferred.
Outstanding communication and documentation skills.
Ability to work independently and as part of a cross-functional team.
Preferred Skills
Atlassian Certified Jira Administrator certification.
Experience with scripting and automation (e.g., Groovy, Python, REST APIs).
Knowledge of ITIL or similar IT service management frameworks.
Project management experience in migration or integration projects.

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