Job Description

Job Summary:

The Providence Center Court Liaison coordinates services for consumers to minimize stressors and to facilitate the reduction of psychiatric symptoms. Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with people who have severe persistent mental illness and/or substance abuse issues, as it relates to case management.

Duties and Responsibilities:

Coordinate a variety of services:

Treat consumers with respect.

Provide supportive counseling, problem solving, and limit setting.

Establish attainable goals with the consumer.

Involve consumers, agencies and others in planning.

Assist consumers in deciding which areas they want to address.

Assist consumers with basic medical procedures and hygiene needs.

Encourage consumers to attain the highest possible levels of independence.

Accept the values and lifestyles of consumers.

Use a flexible approach with a diverse population.

Assist consumers to procure safe, affordable housing.

Accompany consumers to appointments with agencies, clinics, doctors, etc.

Initiate vocational/job development activities with consumer.

Monitor client status during spend down process, complete necessary DHS applications.

Assist consumers with budgeting and money management.

Assist consumers with benefits acquisition (social security supplemental insurance (SSI), food stamps, advocates office, medical doctor).

Help form a nutritional plan and assist consumers with food shopping.

In cooperation with managers/ emergency services staff, assist with assessments, crisis interventions and risk management as needed.

Assess consumers' unmet needs (psychological, physical, housing, and psychiatric).

Identify and respond to crisis situations with crisis clinicians as indicated.

Perform in a calm and professional manner during crisis or emergency situations.

Negotiate and advocate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves.

Maintain record keeping required for all clients ordered to treatment at TPC by the mental health courts.

Liaison to BHDDH representatives, the MH advocate’s office, TPC psychiatrists and clients to arrange court appearances as indicated

Assist psychiatrists in scheduling psychiatric assessments required for court proceedings and submit resulting documentation to the courts.

Other court related duties as assigned

Transport consumers in own vehicle or Center van to planned activities and appointments.

Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.

Complete daily activity logs within 24 hours.

Complete progress notes with appropriate format within 24 hours.

Develop and implement a plan of care with ongoing consumer input.

Complete a clear, specific, client centered, behaviorally oriented treatment plan as required, with consumer signature.

Monitor confidentiality in accordance with Center policy and legal requirements.

Complete required reports as needed.

Follow required office procedures in a cooperative manner.

Initiate and process incident reports as per Center guidelines.

Adhere to Infection Control protocols.

Maintain cooperative relationships with Center staff, consumers, community agencies and the public.

Attend trainings, case presentations and conferences.

Provide feedback to staff on the content of educational programs attended.

Attend mandatory in-service trainings and other trainings required.

Other duties may be assigned.

Requirements:

Associate’s degree from an accredited College or University in Human Services or similar field.

Bachelor's degree preferred.

Experience in Human Services Field preferred.

Bilingual Spanish preferred.

Must have valid driver's license, registration, current inspection and insured automobile.

Care New England Health System (CNE) and its member institutions;Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

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